Logging in issues
Resolved

The issue affecting login issue has been fully resolved as of 9.33am UK time

Tue, Aug 5, 2025, 08:33 AM
(3 weeks ago)
·
Affected components

No components marked as affected

Updates

Resolved

The issue affecting login issue has been fully resolved as of 9.33am UK time

Tue, Aug 5, 2025, 08:33 AM

Monitoring

We have implemented a fix for the issue affecting login. It was due to a third party service dependency that went down. The fix has been deployed and we are now monitoring the system to ensure stability. We will also investigate internally and improve our systems

Tue, Aug 5, 2025, 08:21 AM(11 minutes earlier)

Investigating

We are currently investigating reports of issues when some users are logging in. Our engineering team is actively working to identify the root cause and scope of impact.

Tue, Aug 5, 2025, 07:57 AM(24 minutes earlier)