Organisations - Some customers are reporting that they can't access their customer data
Resolved·Partial outage

This incident has been resolved.

Tue, Jan 16, 2024, 09:08 AM
(1 year ago)
·
Affected components
AudioStack
Updates

Resolved

This incident has been resolved.

Tue, Jan 16, 2024, 09:08 AM

Monitoring

We are continuing to monitor for any further issues.

Mon, Jan 15, 2024, 05:17 PM(15 hours earlier)

Monitoring

A fix has been implemented and we're speaking to the customer to verify if the fix has worked as expectedf.

Mon, Jan 15, 2024, 05:13 PM

Identified

The issue has been identified. We're still investigating what a good fix is, and will update this when we get the answer.

Mon, Jan 15, 2024, 04:56 PM(16 minutes earlier)

Investigating

We are currently investigating this issue. Some customers have reported that they are getting "Access denied" on their organisations.

Mon, Jan 15, 2024, 04:49 PM