Some major services are not working (Speech)
Resolved·Full outage

Resolved

Thu, Jun 8, 2023, 04:23 PM
(2 years ago)
·
Affected components
AudioStack
Updates

Resolved

Resolved

Thu, Jun 8, 2023, 04:23 PM

Identified

This issue is resolved

Thu, Jun 8, 2023, 12:39 PM(3 hours earlier)

Identified

This is fixed.

Thu, Jun 8, 2023, 12:24 PM(14 minutes earlier)

Identified

We have some of the systems recovered but are still experiencing some issues

Thu, Jun 8, 2023, 10:57 AM(1 hour earlier)

Identified

We're receiving customer reports that access to Cerevoice and Eleven labs is available, however other providers are down.

Thu, Jun 8, 2023, 10:01 AM(55 minutes earlier)

Identified

The issue has been identified and we're working on a fix we should have an update in the next hour.

We're seeing issues in some voice providers (ElevenLabs, DeepZen, IBM, Polly), we're in the process of updating our speech services to add new features, and that update caused some downtime issues, we're investigating this and our team is working on it.

We also expect this to impact all other providers as well

Thu, Jun 8, 2023, 09:49 AM(12 minutes earlier)

Investigating

We are currently investigating this issue

Thu, Jun 8, 2023, 09:34 AM(14 minutes earlier)