AudioStack Status - Organisations - Some customers are reporting that they can't access their customer data

Organisations - Some customers are reporting that they can't access their customer data

Incident Report for AudioStack

Resolved

This incident has been resolved.

Posted Jan 16, 2024 - 09:08 UTC

Update

We are continuing to monitor for any further issues.

Posted Jan 15, 2024 - 17:17 UTC

Monitoring

A fix has been implemented and we're speaking to the customer to verify if the fix has worked as expectedf.

Posted Jan 15, 2024 - 17:13 UTC

Identified

The issue has been identified. We're still investigating what a good fix is, and will update this when we get the answer.

Posted Jan 15, 2024 - 16:56 UTC

Investigating

We are currently investigating this issue. Some customers have reported that they are getting "Access denied" on their organisations.

Posted Jan 15, 2024 - 16:49 UTC

This incident affected: AudioStack.